Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. For certain, but not all, products, we often ship out within 1 business day of your order. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 28 business days depending on the product(s) you purchased. Please consider any holidays that might impact delivery times.
At Oh Goodsey, we celebrate the art of product design and act of discovery. Several of our products are manufactured and sold exclusively by us. Additionally, we work with many small vendors and artisans from all over the world to share their products. Some of our products are shipped directly to you or your gift recipient from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available in stock. If you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after. Please be patient.
Tracking your order
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please use our Order Lookup form located Here. Please allow 1 to 3 working days for the tracking information to show.
Wrong shipping address disclaimer
It is the responsibility of the buyer to make sure that the shipping address entered is correct/valid. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at OhGoodsey@gmail.com if you believe you have provided an incorrect shipping address.
Oh Goodsey is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to the shipping address you provided us and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our friendly customer support team at OhGoodsey@gmail.com