Please note that we require 1 to 7 business days on average to fulfill your order before dispatching it. For certain products, we often ship out within 1 business day of your order. Rest-assured we are doing everything in our power to get your order to you as soon as possible!
Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 28 business days depending on:
1. the product(s) you purchased
2. the shipping method selected
Please consider any holidays that might impact delivery times.
At Oh Goodsey, we celebrate the act of discovery. Several of our products are designed, manufactured and sold exclusively by us. Additionally, we work with many small vendors and artisans from all over the world to share their products. Some products in our catalog are shipped directly to you or your gift recipient from our non-U.S. overseas vendors. Due to the nature of the shipping business, delays are often inevitable. All our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available in stock. If you ordered more than one item on a single order and receive only a part of your order, don't worry, you will receive your other items shortly after. Please be patient.
Tracking your order
You will receive a confirmation email and/or text/SMS message, if you provided a mobile phone number, containing a Tracking ID and a link to follow the journey of your package. Please allow up to 7 business days for the tracking information to become available and show.
Wrong shipping address disclaimer
It is the responsibility of the buyer to make sure that the shipping address entered during checkout is correct and valid. We do our best to speed up processing and shipping time, so there is always a small 24 hour window to correct an incorrect shipping address. Please contact us immediately at Hello@OhGoodsey.com if you believe you have provided an incorrect shipping address.
Oh Goodsey is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to the shipping address you provided us and you have not received it please report it to the respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our friendly customer support team at Hello@OhGoodsey.com